Effective Date: [9/4/2025]

HCBS Promoters Developers Pvt. Ltd. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, visitors, and users (“you” or “your”). This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our websites, including https://hcbs.co.in and https://twinhorizon.co, or when you contact us in relation to our real estate projects and services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, phone number, email address, postal address, and identification details you provide through forms, inquiries, or registrations.

• Transaction Information: Details related to property bookings, payments, and related documents.

• Website Usage Information: IP address, browser type, device information, pages visited, and cookies to improve your browsing experience.

• Communication Records: Emails, messages, or call logs when you contact us for support or inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our projects, including Twin Horizon.

• To process property bookings, agreements, and related transactions.

• To send updates, offers, and promotional materials (if you have opted in).

• To comply with legal, regulatory, and contractual obligations, including RERA requirements.

• To improve our website, services, and customer interactions.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following situations:

• With authorized employees, contractors, and partners who need the information to fulfill our services.

• With government authorities or regulators, where required by law.

• With trusted service providers (such as IT, payment gateways, and courier services) solely to support business operations.

4. Data Security

We use appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data only as long as necessary for business purposes, legal compliance, or dispute resolution.

6. Your Rights

You have the right to:

• Request access, correction, or deletion of your personal data.

• Opt out of receiving marketing communications.

• Withdraw your consent where applicable.

7. Cookies and Tracking Technologies

Our websites may use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content. You can manage cookies through your browser settings.

8. Third-Party Links

Our websites may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

HCBS Promoters Developers Pvt. Ltd.
Unit 69, 70, MGF Metropolis, MG Road, Gurugram, Haryana – 122002
Phone: +91 7353141616
Email: care@hcbs.co.in

11. Project-Specific Information – Twin Horizon

The Twin Horizon project is a residential development by HCBS Promoters Developers Pvt. Ltd. We ensure that all data collected through https://twinhorizon.co is handled in accordance with this Privacy Policy. Project-related data, including inquiries, site visit requests, and bookings, is stored securely and used exclusively for the purpose of providing information, support, and services related to Twin Horizon.

HCBS Promoters Developers Pvt. Ltd. is the sole entity responsible for managing and protecting customer data for Twin Horizon.